Can I change my pledge?
Yes, you can update your pledge at any time to change tiers or information. Pledges are not finalized until the end of the campaign.
Last updated: May 03, 2024 22:43
Can I add more add-ons?
Yes, you can add up to the per person limit of add-ons to your pledge at any time. Pledges are not finalized until the end of the campaign.
Last updated: May 03, 2024 22:43
How will I pick what I want?
Upon campaign completion, you will be invited to complete a survey. This survey will allow you to pick out and verify your pledge items as well as request additional add-ons if applicable and desired. This survey is required as it will also request your shipping information and payment.
Last updated: May 03, 2024 22:43
I missed the survey! What can I do?
I No worries! If you missed the survey, the options for your pin choices may be limited depending on if the order has been finalized. Please reach out to us so we can work together to get your pins.
Last updated: May 05, 2024 18:51
What is the 'Contest Variant'?
This variant will be decided upon Kickstarter completion. This is a coloring contest for anyone to contribute to. The details can be found in the contest section below.
Last updated: May 03, 2024 22:43
How many variants will there be?
Every $250 funded will unlock an additional variant of each mushroom with a maximum of 5 unlockable variants
Last updated: May 04, 2024 15:13
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.